Legal
Legal Information
At Neoware Technology Solutions (“Neoware,” “we,” “us,” or “our”), we are committed to transparency in our legal practices and compliance with applicable laws and regulations.
1. Our Commitment to Legal Compliance
Neoware maintains appropriate policies and practices to ensure compliance with applicable laws and regulations in the jurisdictions where we operate. This includes adherence to data protection and privacy laws, intellectual property rights, and business conduct standards.
2. Data Protection and Privacy
We respect your privacy and are committed to protecting your personal data. Our data handling practices follow industry standards and legal requirements, including where applicable, the General Data Protection Regulation (GDPR).
3. Intellectual Property
Unless otherwise stated, all intellectual property rights in our website, services, and materials are owned by or licensed to Neoware. Unauthorized use, reproduction, or distribution of our content is prohibited.
4. Acceptable Use
When using our website and services, users are expected to comply with all applicable laws and regulations and to respect the rights of others. We reserve the right to terminate access for users who violate these principles.
5. Disclaimers
Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that our website or services will be uninterrupted or error-free.
6. Limitation of Liability
To the fullest extent permitted by law, Neoware shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or any related matters.
7. International Considerations
If you access our services from outside the United States, you are responsible for compliance with local laws if and to the extent such laws are applicable.
8. Contact Information
If you have questions about our legal practices, please contact us at:
Email: reachus@neoware.arriving.website
Address: Plot #21, Estate Main Road, OMR Road,
Seevaram Perungudi,
Chennai, Tamil Nadu – 600096.
Last Updated: November 3, 2025
Privacy Policy
Effective Date: November 3, 2025
1. Introduction
Neoware Technology Solutions (“Neoware,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.neoware.ai or use our services.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
– Contact information (name, email address, phone number, company name)
– Professional information (job title, department, industry)
– Account credentials (if you create an account)
– Feedback and correspondence (survey responses, information you provide when contacting us)
2.2 Usage Information
– IP address
– Device information
– Browser type and settings
– Date and time of visits
– Pages viewed and features used
– Referral source
2.3 Marketing Information
– Marketing preferences
– Subscription choices
3. How We Collect Information
We collect information through:
– Direct interactions (when you complete forms, correspond with us, or use our services)
– Automated technologies (cookies, server logs, analytics tools)
– Third parties (business partners, service providers)
4. How We Use Your Information
We use your information to:
– Provide and improve our services
– Communicate with you
– Process transactions
– Send marketing communications (with consent)
– Analyze website usage
– Ensure security and prevent fraud
– Comply with legal obligations
5. Data Sharing and Disclosure
We may share your information with:
– Service providers and subcontractors
– Professional advisors
– Regulatory authorities, government agencies, and law enforcement
– Business partners (with your consent)
– In connection with business transfers (mergers, acquisitions)
6. Data Security
We Implement appropriate technical and organizational measures to protect your personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Depending on your location, you may have the following rights:
– Access to your personal information
– Correction of inaccurate data
– Erasure of your data
– Restriction of processing
– Data portability
– Objection to processing
– Withdrawal of consent
To exercise these rights, please contact us at reachus@neoware.arriving.website
9. International Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
11. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be indicated by an updated “Effective Date.”
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: reachus@neoware.arriving.website
Address: Plot #21, Estate Main Road, OMR Road,
Seevaram Perungudi,
Chennai, Tamil Nadu – 600096.
Terms of Service
Effective Date: November 3, 2025
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the website, products, and services provided by Neoware Technology Solutions (“Neoware,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.
2. Definitions
“Services” refers to the website, platforms, products, and services provided by Neoware.
“User,” “you,” or “your” refers to any individual or entity that accesses or uses our Services.
“Content” refers to any information, data, text, software, graphics, messages, or other materials.
3. Account Registration
Some Services may require account registration. You agree to:
– Provide accurate and complete information
– Maintain the security of your account credentials
– Be responsible for all activities that occur under your account
– Notify us immediately of any unauthorized use
4. Acceptable Use
You agree not to:
– Use the Services in any manner that could disable, overburden, damage, or impair the Services
– Use any robot, spider, or other automatic device to access the Services
– Introduce viruses, trojans, worms, or other harmful material
– Attempt to gain unauthorized access to secured portions of the Services
– Violate any applicable laws or regulations
5. Intellectual Property
5.1 Our Intellectual Property
The Services and their original content, features, and functionality are owned by Neoware and are protected by copyright, trademark, and other intellectual property laws.
5.2 Your Content
By providing content to our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing our Services.
6. Third Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by Neoware. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
7. Disclaimers
The services are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
In no event shall Neoware be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with these terms or the services, whether based on contract, tort, negligence, strict liability, or otherwise.
9. Indemnification
You agree to defend, indemnify, and hold harmless Neoware and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Services.
10. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. The updated version will be indicated by an updated “Effective Date.”
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions.
13. Dispute Resolution
Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), and the seat and venue of arbitration shall be New Jersey, United States. The arbitration proceedings shall be conducted in English.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Email: reachus@neoware.arriving.website
Address: Plot #21, Estate Main Road, OMR Road,
Seevaram Perungudi,
Chennai, Tamil Nadu – 600096.
Cookie Policy
Effective Date: November 3, 2025
1. Introduction
This Cookie Policy explains how Neoware Technology Solutions (“Neoware,” “we,” “us,” or “our”) uses cookies and similar technologies on our website www.neoware.ai.
2. What are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
3. Types of Cookies We Use
We use the following types of cookies:
3.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
3.2 Analytical/Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
3.3 Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
3.4 Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.
4. Third-Party Cookies
Some cookies are placed by third parties on our behalf. These third parties may include:
– Analytics providers (e.g., Google Analytics)
– Advertising networks
– Social media platforms
Please refer to these third parties’ privacy policies for more information about how they process your data.
5. Cookie Management
Most web browsers allow you to control cookies through their settings. You can:
– Delete existing cookies
– Block cookies from being set
– Receive alerts when cookies are being set
Please note that restricting cookies may impact the functionality of our website.
6. Browser Settings
Here’s how to manage cookies in popular browsers:
– Chrome: Settings > Privacy and Security > Cookies and other site data
– Firefox: Options > Privacy & Security > Cookies and Site Data
– Safari: Preferences > Privacy > Cookies and website data
– Edge: Settings > Site permissions > Cookies and site data
7. Changes to This Cookie Policy
We may update this Cookie Policy periodically. The updated version will be indicated by an updated “Effective Date.”
8. Contact Us
If you have questions about this Cookie Policy, please contact us at:
Email: reachus@neoware.arriving.website
Address: Plot #21, Estate Main Road, OMR Road,
Seevaram Perungudi,
Chennai, Tamil Nadu – 600096.
GDPR Compliance Statement
Effective Date: November 3, 2025
1. Introduction
At Neoware Technology Solutions (“Neoware,” “we,” “us,” or “our”), we are committed to protecting and respecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This GDPR Compliance Statement outlines our approach to data protection and how we meet our obligations under the GDPR.
2. Our Role Under GDPR
Depending on the circumstances, we may act as:
– A Data Controller when we determine the purposes and means of processing personal data
– A Data Processor when we process personal data on behalf of our clients
3. Lawful Basis For Processing
We process personal data only when we have a lawful basis to do so, which may include:
– Consent
– Performance of a contract
– Compliance with a legal obligation
– Protection of vital interests
– Public interest
– Legitimate interests
4. Data Protection Principles
We adhere to the following data protection principles:
– Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner
– Purpose limitation: We collect data for specified, explicit, and legitimate purposes
– Data minimization: We limit data collection to what is necessary
– Accuracy: We keep data accurate and up to date
– Storage limitation: We retain data only as long as necessary
– Integrity and confidentiality: We ensure appropriate security measures
– Accountability: We take responsibility for complying with these principles
5. Data Subject Rights
We respect and facilitate the exercise of data subject rights, including:
– Right to be informed
– Right of access
– Right to rectification
– Right to erasure
– Right to restrict processing
– Right to data portability
– Right to object
– Rights related to automated decision-making and profiling
6. Data Protection Impact Assessments
We conduct Data Protection Impact Assessments (DPIAs) when processing is likely to result in a high risk to individuals’ rights and freedoms.
7. Data Breach Notification
We have procedures in place to detect, report, and investigate personal data breaches. We will notify the relevant supervisory authority and affected individuals as required under the GDPR.
8. International Data Transfers
When transferring personal data outside the European Economic Area (EEA), we implement appropriate safeguards, which may include:
– Standard Contractual Clauses
– Binding Corporate Rules
– Adequacy decisions
– Explicit consent
9. Data Protection Officer
Our Data Protection Officer (DPO) can be contacted at:
Email: reachus@neoware.arriving.website
Address: Plot #21, Estate Main Road, OMR Road,
Seevaram Perungudi,
Chennai, Tamil Nadu – 600096.
10. Training and Awareness
We provide regular data protection training to our staff to ensure awareness of and compliance with GDPR requirements.
11. Vendor Management
We ensure that our vendors and sub processors who handle personal data comply with GDPR requirements through appropriate contractual provisions and due diligence.
12. Changes to this Statement
We may update this GDPR Compliance Statement periodically. The updated version will be indicated by an updated “Effective Date.”
13. Contact Us
If you have questions about our GDPR compliance or wish to exercise your rights, please contact us at:
Email: reachus@neoware.arriving.website
Address: Plot #21, Estate Main Road, OMR Road,
Seevaram Perungudi,
Chennai, Tamil Nadu – 600096.
Legal Disclaimers
Effective Date: November 3, 2025
1. General Disclaimer
The information provided on our website www.neoware.ai and through our services is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.
2. No Professional Advice
The content on our website and services is not intended to be a substitute for professional advice. Before making any decision or taking any action that might affect your business or personal finances, you should consult with a qualified professional advisor. We shall not be responsible for any loss or damage arising from reliance on information contained on this website.
3. Forward-Looking Statements
Our website and services may contain forward-looking statements that involve risks, uncertainties, and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, our actual results may vary materially from those anticipated, estimated, or expected. We are under no obligation to update forward-looking statements if circumstances change.
4. Third Party Content
Our website may contain links to third-party websites or content. These links are provided solely as a convenience and do not imply endorsement, sponsorship, or recommendation by Neoware. We have no control over the content of linked third-party sites and accept no responsibility for them or any loss or damage that may arise from your use of them.
5. Intellectual Property
Unless otherwise stated, all intellectual property rights in the website and services are owned by or licensed to Neoware. Any use of materials on this website, including reproduction, modification, distribution, or republication, without our prior written consent, is strictly prohibited.
6. Availability
We do not guarantee that our website or services will be available at all times or that they will be uninterrupted or error-free. We reserve the right to withdraw or amend our services without notice.
7. Limitation of Liability
To the maximum extent permitted by law, Neoware shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
(a) Your access to or use of or inability to access or use the services
(b) Any conduct or content of any third party on the services
(c) Any content obtained from the services or
(d) Unauthorized access, use, or alteration of your transmissions or content.
8. Indemnification
You agree to defend, indemnify, and hold harmless Neoware, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Legal Disclaimers or your use of the website or services.
9. Severability
If any provision of these Legal Disclaimers is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
10. Governing Law
These Legal Disclaimers shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions.
11. Changes to Legal Disclaimers
We reserve the right to modify these Legal Disclaimers at any time. The updated version will be indicated by an updated “Effective Date.”
12. Contact Us
If you have any questions about these Legal Disclaimers, please contact us at:
Email: reachus@neoware.arriving.website
Address: Plot #21, Estate Main Road, OMR Road,
Seevaram Perungudi,
Chennai, Tamil Nadu – 600096.